Privacy Policy

1. Introduction

Welcome to Blessing Hostel and Dormitory. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and date of birth, that you voluntarily give to us when you register with the Site or when you make a booking. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
• Booking Information: Information related to your bookings, including accommodation details, check-in/check-out dates, and total price.
• Maintenance Requests: Details you provide when submitting a maintenance complaint, such as your name, room number, and the description of the issue.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Process your bookings and other transactions.
• Email you concerning your account or booking.
• Fulfill and manage maintenance requests.
• Comply with legal and regulatory requirements, including age verification (we require users to be at least 13 years old).
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Data Storage and Security

Your information is stored securely on Firebase, a platform provided by Google. We use administrative, technical, and physical security measures to help protect your personal information. This includes the use of Firestore Security Rules to restrict data access to authorized users only. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal process.

6. Your Rights

You have the right to access and update your personal information. You can review and change your information at any time by logging into your account and visiting your profile page. If you wish to delete your account, please contact us at the contact information provided below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Blessing Hostel and Dormitory
blessingdormitory@gmail.com